FREQUENTLY ASKED QUESTIONS
No matter how much information one puts out there, questions still remain. Although we look forward to helping you out, please make sure to thoroughly check the list below of our most frequently asked questions. This will allow us more time to answer specifics and save you time waiting for a reply.
What is an IBO?
An IBO is an Independent Business Organization. "The Awesome Call" (T.A.C.), is an IBO working with the Arise Platform.
Why is an IBO needed?
Arise does not recruit or employ Customer Service people directly. They instead outsource those positions to IBOs, allowing themselves to stay focused on building and managing their client base. Arise's interest is in servicing their client's needs through its platform.
What is the Arise Platform?
The Arise Platform is a Virtual Call Center, where people with no experience can become independent contractors and earn extra income while providing customer support for Fortune 500 Brands (client companies).
What does "The Awesome Call" do?
We recruit the Virtual Call Center personnel to work from home using the Arise platform. Call Center personnel are trained by Arise specialists, working together with personnel from the client companies Arise represents.
What are some of the client companies that Arise represents?
Agero Admin Services, Carnival Cruise Line, Samsung, MD Live, Comcast Communications, Disney World, Intuit Turbo Tax, TXU Energy, FIS Global, and many others. These "client companies" offer those who sign-up with Arise an "Opportunity". There are many listed on the site with all the details one needs to know. Some of these companies consider your credit history, your background, and your voice quality as criteria for accepting you as a CSR.
What type of equipment do I need and what are the system requirements?
The equipment required to perform as a Customer Service Representative:
a desktop or laptop computer
a landline phone (not wireless, POTS- plain old telephone service)
a noise-canceling headset with a microphone
* Specifics of each of these items can be found on the website by clicking on the "Info" button on the perspective opportunity.
* All technical support is handled through the client company with whom you work with. (not T.A.C. or Arise)
Is there any training provided and how much does it cost?
The client companies provide all training through a course for anyone interested in working with them as a Customer Service Support Agent. The course can run anywhere from 2 to 8 weeks, depending on the company. There is a one-time course fee, which ranges from $10.00 to $150.00, depending upon which company one decides to work with. No experience is necessary to work with a company. You do not need a resume. * Be aware that some companies require a drug test.
How much do you get paid?
Each company has its own pay structure, but most pay within the range of $10.00 to $15.00 per hour. A few companies pay more than $15.00 an hour for top earners. Many companies offer pay incentives, as well as a required minimum of hours per week ( you may work more).
* Top earners in this business can make as much as $1300 - $1400 per week.
How often do you get paid?
Arise pays on the 8th and the 23rd of each month. They refer to this as a "pay cycle" (there are two per month). Arise charges a fee of $20.00 per pay cycle. That amounts to $40.00 per month. Many people choose to work for more than one company at a time. This results in even more earnings.
Are there any tax consequences of working for an IBO?
YES. There is the independence of the responsibility of paying your own taxes,..and there are many benefits (see the Article section).
What do I have to do to get started?
All you have to do is go to the Sign-Up page on the above tab and read the instructions, then click the Sign-Up button at the bottom of the page. This will direct you to the Arise Platform Sign-Up page, where you can join. When asked about what company referred you or joining an existing IBO, our IBID# is: 339458,...our CSPID# is: 1957714,...and our EIN# is: 844500608.
Read everything carefully on the website and follow the directions. It is a simple sign-up process. Once you have followed through with all the steps, you will be a member of Arise! Good Luck!
Many people who are self-employed as 1099’s do not realize there are many opportunities for write-offs of their related expenses. Funds spent in planning and research, in a startup, and in maintaining a business are all potentially chargeable expenses of the business. Seeking the services of a tax accountant or attorney may reveal your tax opportunities.
You may also gain a wealth of information from online sites. Start by looking up write-offs and just marvel at the many things you may not have guessed were chargeable to your business as deductions.
Some of the main categories to think about are the following:
Business Insurance premiums
Business use of a vehicle
Home office expenses
Advertising and marketing
Travel and entertainment
Always think about consulting a professional, such as a tax accountant to get the best advice for your business.
*Hit the button below to open a document with a wealth of information about Small Business Tax Deductions.